Please note that this service is only available Monday to Thursday. For the time being, we're unable to deliver your order to an alternative address - meaning all items will be posted to the address that's linked to your PayPal account. If we need to do this there is no extra charge to you. The Masses Against the Classes - Manic Street Preachers 6. When Love Takes Over - Kelly Rowland 5. Dispatch time The time it takes to verify the order, complete invoicing, prepare your item s and dispatch.
Replacements are subject to availability and, if the replacement is not available a refund will be given instead. Running Up That Hill - Will Young 3. We can either by send out a replacement item to you or refund your account. We're working on a tracked postage solution for you and hope to resolve this as soon as possible, stay tuned! We are looking into delivery options at the moment and hope to be able to deliver before the end of the year. All items that should be in your package should be listed on your delivery note.
Any orders placed between 12:00 Thursday and 12:00 Friday will be delivered on the Monday following the weekend. As soon as your order is despatched from our warehouse, you'll be sent an email just to confirm that it's on its journey to you remember to check your spam if you've not ordered from us before. We will then contact you with the appropriate action. Billie Jean - The Civil Wars 11. Times Like These - Ryan Adams 7. Please note: if you do not receive your order and you do not notify us within 30 days after despatch, we reserve the right not to refund or replace it. If this does not match, please let us know straight away.
Q I have received my item but I no longer require it? Please note that any orders placed after 12:00 on a Friday will not be despatched until the following Monday and therefore delivered on the Tuesday. Angel Eyes - John Grant 19. Immediate download Usually dispatches in Minutes Digital downloads only Dispatches next business day Usually dispatches next business day + In stock at our warehouse. Please note that all delivery times are subject to courier company. In this highly unlikely event that your order is received damaged or faulty, all you need to do is contact us within 28 days of the item being dispatched to you and we will provide you with the relevant returns information Q How do I return an item? In the unfortunate and unlikely case that your order doesn't arrive within 10 working days - contact us straight away so that we can investigate further. In the event that you have ordered products which will not fit through your letterbox, and you aren't in to take delivery then the postal service will follow their usual procedure.
Crazy in Love - Nerina Pallot 12. Problems with your delivery In the event that the courier company fails to deliver your order due to invalid address information, they will return the order back to Dymocks Online. Something Good Can Work - Two Door Cinema Club 15. Explanation The dispatch time will depend on the status of your item s at our warehouse. All you need to tell us is which item you wish to return and the reason why. . Natural Blues - Moby 20.
Q One of the items is missing from my order. You can check the status of your order in your account by. This will contain your All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends. When will my order arrive? Whichever you decide choose all depends on how long you think you can wait to get your hands on your home entertainment goodies. Tracking delivery Saver Delivery: Australia post Australia Post deliveries can be tracked on route with eParcel.
The Estimate Delivery Date is when your order is expected to arrive at your chosen delivery location. In addition to the estimated delivery date range, on the product page you will find how long an item will take to be dispatched. The only exception to this, at the moment, is our hardware bundles. The consignment number is emailed to you along with the invoice at the time of shipment. Once you have submitted your order you will receive confirmation and status update emails.
Moon River - Rumer 11. Please Note: Deliveries of items with this status cannot be tracked. You can track your delivery by going to and entering your tracking number - your Order Shipped email will contain this information for each parcel. Pre-orders placed with other items will be despatched separately prior to release day. As these charges are the responsibility of the recipient, please check the customs service in your destination country to see if charges are applicable.
Q Do you deliver on Bank Holidays? Bank Holidays are not classed as working days so we don't include these in our estimated delivery times. Q Am I able to change the delivery address to something other than my registered PayPal address? Q Do you charge for delivery? Delivery to other countries in the European Union has delivery charges that are listed above scroll up Q What do I do if I have not received my order? We cannot guarantee that your order will arrive at its destination if you have not provided correct address details and as much information as possible to assist the couriers when delivering e. The Tracks of My Tears - Plan B 9. If your order has not yet been shipped you will need to send Dymocks Online an email advising the error and requesting a change in details. Please note that if the delivery address is incorrect and the order has been shipped, depending on the delivery option selected we may not be able to change the delivery address until the order has been returned. The Only Living Boy in New York - Gomez 19. Dispatches in 4-5 business days Usually dispatches in 4-5 business days + Order ships directly from our supplier.